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From196US$ /night
Check-in
11Dec2025Select date
Check-out
12Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
-
Steps from the harbour
Perfect
8.9
8.6
/10
4.9
4.2
/5

Entertainment Complex

SkyCity Auckland stands as a premier entertainment complex spanning three city blocks in Auckland's CBD. This venue includes a world-class casino featuring over 2,100 gaming machines and 150 table games available 24/7. Additional entertainment options include live performances at the theatre and access to the iconic Sky Tower for stunning views of the city.

Dining Options

SkyCity Auckland offers an array of dining venues that cater to diverse culinary preferences. Guests can enjoy award-winning restaurants such as The Grill, MASU, and Huami, ensuring a delightful dining experience. Additionally, there are 14 bars and restaurants available throughout the complex, creating ample opportunities for social gatherings.

Accommodations

SkyCity Auckland comprises three hotels, including The Grand by SkyCity, offering a variety of room types. Guests can choose accommodations that fit their needs, with options designed to enhance their stay. Each hotel aims to provide easy access to the entertainment and dining experiences on site.

Location and Accessibility

SkyCity Auckland's central location makes it easy for guests to explore Auckland's major attractions. It is conveniently located near public transportation, including the Britomart train station, just a short walk away. Additionally, Auckland International Airport is only a 45-minute drive, enhancing accessibility for travelers.

Casino and Gaming

SkyCity Auckland Casino offers around-the-clock gaming options with over 2,100 machines and numerous table games, catering to both casual players and high rollers. The venue enforces responsible gaming standards, providing players with breaks after extended sessions. This commitment to safety enhances the overall casino experience.

Highlights

Location: Central position with easy access to attractions

Dining: 14 bars & restaurants including The Grill

Entertainment: Live performances at the theatre

Casino: Over 2,100 gaming machines available 24/7

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Studio King Room
2 persons
34 m² 
1 King-size bed
Shower
Coffee machine
Collection Twin Room
2 persons
32 m² 
2 Single beds
Shower
Coffee machine
Atelier King Suite Club Signature Access
2 persons
44 m² 
1 King-size bed
Shower
Coffee machine
Loft King Suite Club Signature Access
2 persons
38 m² 
1 King-size bed
Shower
Coffee machine
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Night club
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Discover a culinary haven at So/Auckland, where each dining venue offers a distinctive flavor of local and international cuisine, all enhanced by stunning views and a vibrant atmosphere. Indulge in innovative creations that celebrate both tradition and creativity, making every meal a memorable occasion.
So/ Auckland Hotel Restaurant photo The photo shows a large, empty conference room set up for a presentation or lecture. The room is rectangular with dark brown walls, one of which is textured like brick. A large screen is mounted on the far wall, displaying a dark blue rectangle. 

Ro

HARBOUR SOCIETY

French with a modern twist
Ambiance
Elegant dining with breathtaking views of the Waitemata Harbour, perfect for family gatherings or romantic dinners.
Key Offerings
Renowned Head Chef's reinterpretations of classic French dishes, accommodating vegetarian and gluten-free options, with a focus on seasonal ingredients.
Reservation
Recommended
Open for lunch from 12:00 - 14:30 and dinner from 18:00 - 22:00, Monday through Sunday.

HI-SO

Casual rooftop bar
Ambiance
A vibrant rooftop setting ideal for social gatherings, offering stunning views of the city and lively atmosphere with music.
Key Offerings
Craft cocktails and an energy-filled atmosphere, making it a go-to spot for pre-dinner drinks or celebrating special occasions.
Reservation
Not required
Hours vary, primarily open in the evenings.

MIXO

Lobby bar with light bites and drinks
Ambiance
Relaxed lobby setting featuring chic decor and comfortable lounge areas; perfect for casual meetups or unwinding after a day of exploration.
Key Offerings
Signature cocktails and a mix of light snacks, ideal for a laid-back afternoon or evening.
Reservation
Not needed
Hours vary; generally open all day.

Location

Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
Map view
Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
Nearby
Square
Takutai Square
520 m
Harbour
Queens Wharf
520 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
520 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
590 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
580 m
Ferry Building 99 Quay Street
Ferry Building
520 m
Market
La Cigale Market at Britomart
110 m
Restaurants
Giapo
40 m
12 Gore Street Britomart
Harbour Society
10 m
Corner of Customs East Street and Gore Street
Ortolana
150 m
33 Tyler Street Britomart
Shaky Isles Coffee Co
90 m
22 Customs Street East Excelsior House
Shakey Isles Cafe
90 m
Britomart
Angus Steak House
240 m
8 Fort Lane
Orleans
90 m
48 Customs St East
Pizza Presto
140 m
8 Commerce Street Unit 8
Genta Japanese Dining
130 m
8 Commerce Street
Ima Cuisine
110 m
53 Fort Street City Centre
Explore Auckland
Local Activities and Dining Near So/Auckland
Top Attractions
Activities
Dining
Entertainment
Auckland Art Gallery Toi o Tamaki
Auckland Art Gallery Toi o Tamaki
9 minutes' walk
A renowned gallery featuring an impressive collection of New Zealand art, with frequent exhibitions and free admission.
SkyTower
SkyTower
16 minutes' walk
Iconic landmark offering stunning views of the city and dining options. Thrill-seekers can try the SkyJump or SkyWalk.
Viaduct Harbour
Viaduct Harbour
15 minutes' walk
Bustling waterfront area with restaurants, bars, and scenic views of the harbor. Perfect for leisurely strolls or dining.
Auckland War Memorial Museum
Auckland War Memorial Museum
25 minutes' walk
A fascinating museum highlighting New Zealand's history and culture. Offers interactive exhibitions suitable for all ages.
Silo Park
13 minutes' walk
A vibrant urban park showcasing local markets and outdoor movies during summer, perfect for families and relaxation.
Water Sports at Viaduct
15 minutes' walk
Thrilling water activities available, including paddleboarding and kayaking, with rental services nearby.
Giapo
Giapo
1 minute' walk
Famous for gourmet ice cream with innovative flavors served in a chic urban setting. Perfect for a sweet treat.
Harbour Society
Harbour Society
1 minute' walk
A fine dining experience with picturesque harbor views specializing in seasonal dishes crafted from local ingredients.
Ortolana
Ortolana
2 minutes' walk
Charming atmosphere offering fresh, locally-sourced dishes. Ideal for vegetarians and health-conscious diners.
Spark Arena
Spark Arena
19 minutes' walk
A top venue for live concerts and events, hosting international acts across various genres. Check for upcoming shows.
Auckland Town Hall
Auckland Town Hall
16 minutes' walk
Historic venue known for its beautiful architecture and variety of performances, including orchestras and community events.
Tips on navigating the city
City Centre
Auckland32 min  ·  2.6 km
Airports
Auckland Airport (AKL)34 min  ·  22.5 km
Train
Train Station - Britomart3 min  ·  200 m
Train Station - Grafton28 min  ·  2.3 km
Bus
Bus stop2 min  ·  100 m
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-21:00
Check-out
from 06:00-11:00
Guest Parking
Public parking is possible at a location nearby at NZD 65 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 49 per person per day. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Number of floors:
16
Number of rooms:
122
FAQs
About So/ Auckland
Where is So/ Auckland located?
The hotel is located in Queen Street, 400 metres from Sky Tower and 500 metres from the ferry terminal.
What restaurants are within walking distance of So/ Auckland?
Nearby restaurants include The Original California Burrito Company, Ortolana, Shakey Isles Cafe, Bonas Thai Cuisine, and Orleans, all located within 0.5 km.
What breakfast options are available at So/ Auckland?
Breakfast is available for an additional charge of 49 NZD.
Does So/ Auckland have a swimming pool?
The hotel features an indoor heated swimming pool that is open all year.
What amenities do the rooms at So/ Auckland include?
Rooms are equipped with free Wi-Fi, a flat-screen TV with satellite channels, a mini bar, and a Nespresso coffee machine.
Is parking available at So/ Auckland?
Public parking is available nearby for 65 NZD per day, and reservation is not needed.
What time is check-in and check-out at So/ Auckland?
Check-in is at 15:00, and check-out is at 11:00.
What types of dining options are available on-site at So/ Auckland?
The hotel features the Harbour Society restaurant offering Asian-inspired dishes and a HI-SO rooftop bar.
What business facilities does So/ Auckland provide?
The hotel has five meeting rooms available for business use.
How far is So/ Auckland from the nearest train station?
Britomart Train Station is just 200 metres from the hotel.

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